If any playground component, play structure or site amenity manufactured* by Active Playground Equipment Inc. (APE) fails due to defects in materials or workmanship and subject to the specific warranty periods and exclusions stated below, APE will, for a period of two (2) years, at its discretion and through its authorized representative, repair or replace any components or parts found defective without charge for parts or labour. This includes CSA Z-614 and ASTM F1487 compliance where applicable.

Exclusions:

Warranty claims will be compromised when play components, play structures or site amenities are:

  • Not assembled or installed according to APE’s assembly and installation instructions;
  • Not maintained according to APE’s maintenance procedures;
  • Not maintained according to CSA Z-614 or ASTM F1487 requirements where applicable;
  • Subjected to misuse, negligence, vandalism, or accident;
  • Subjected to the addition or substitution of unauthorized components or parts;
  • Subjected to modification, alteration or repair by persons other than an APE authorized installer or representative which, in the judgment of APE Inc. affects the condition or operation of the play component, play structure or site amenity.

Wear and tear under normal use such as dents, scratches, marring, fading and discoloration, minor rusting, exposure to abrasive materials such as sand or peastone, or exposure to salt water is not subject to warranty.

Shade fabric warranty applies to knitted mesh materials only. Vinyl shade fabric is not subject to warranty.

APE Natural Play wood components, play structures and site amenities will over time exhibit features like checking (cracks), splintering, bending and curving which are normal and reflect the organic character of the material and are not subject to warranty.** Rotting wood is only covered to the extent that it will cause structural failure within the warranty period.

10 Year Limited Warranty

  • Metal support posts and non-moving metal components
  • High density polyethylene (HDPE) and rotational molded components
  • Powder coated, PVC Plastisol coated and painted finishes
  • Stainless steel fasteners
  • Welds

2 Year Limited Warranty

  • Moving metal components
  • Ropes, cables and chains
  • Shade fabrics

Shipping & handling charges are not included. All shipments are F.O.B. Point Edward, Ontario, Canada, freight prepaid and charged.
All warranties commence on the date of invoice to the end-user. Replacement components or parts will be warrantied for the balance of the original warranty.
APE does not authorize any employee, representative or any other person to assume on its behalf any other liability in connection with the sale or use of any Active Playground Equipment Inc. play component, playstructure or site amenity.

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.

*Play components, structures or site amenities not manufactured by Active Playground Equipment Inc. are subject to the warranties offered exclusively by the manufacturer through APE as their dealer or agent.
**Regular inspection and preventative maintenance is recommended to address the unwanted growth of fungus, vegetation or insect infestation. Consult a local landscaper or garden supply company for recommended fungicide, herbicide or pesticide treatments if necessary.)

January 2018